Troubleshooting

UO Steam Error?

UO Steam Errors? Make sure that all of the programs that you use for UO are run in "Compatibility Mode" and "run as administrator". In a lot of cases that fixes the error you were receiving

"not enough memory" error in UO Steam

Because the UO client only uses the first two mb of virtual memory, this along with UO Steam can prevent your client from opening if you have other programs open at the same time. Chrome is particularly bad for this, as is firefox and other browsers. If you receive a "not enough memory" error do not worry, just close out other opened programs and try launching UO Steam FIRST.

UOS Windows 10 Fix A few UO Players have reported minor issues with Windows 10. Most have been easily overcome by running as administrator or my disabling the "Defender" anti-virus that comes standard in Windows 10

Windows Defender is included with Windows 10 and helps keep malware from infecting your PC, but can be annoying and block several UO Clients and Utilities like UO Razor and UO Steam

How to fix the "OpenGL" error

1. Go to Device Manager
2. Expand the option Display adapters and locate the graphics device you have
3. In Driver tab, choose the option Update Drive
4. Then choose Search automatically for updated driver software
5. Wait for a couple of seconds for the latest driver Windows update could find to install for you

Other Fixes:

Problem: Windows automatically updated the graphics driver, and Chrome stopped working with an OpenGL ES Error dialog box stating "Can't find the name of the Intel ICD OpenGL driver."

Fix: I rolled back the driver from 21.20.16.4574 to 20.19.15.4454 and it fixed the issue.

Problem: I have a 64 bit system but am running a 32 bit version of Chrome (which I use because the 64 bit version is incompatible with other software I use. Chrome is the program that originally gave me the error.

Fix: Update your browser or change browser. It also may be that running 32 bit programs on a 64 bit system causes the problem with this driver

Last thing to try:

Have you checked if the issue persists with the latest driver version .4590?

Uninstalling current driver installed
Open the Device Manager.
Expand the Display Adapters section.
Find the Intel Graphics Driver.
Right click Intel Graphics Driver and select Uninstall.
Select the check box Delete the driver software for this device.
Reboot the computer after uninstall process has finished.

Manually Install an Intel® Graphics Driver in Windows® 10

Screen Flicker

Ever wonder why you sometimes get that annoying screen flicker when you are running AssistUO or UO Razor? Here is how to fix it!

1. Right click on your Razor/AssistUO desktop icon
2. Select "Properties"
3. Select "Compatibility"
4. Select "Disable Visual Themes" AND "Disable Desktop Composition"
5. Select "Apply"

Please keep in mind that this fix will ONLY affect Razor or Assist UO and is proven to be a safe fix for the "white flicker" issue on Windows 7 / 8

Lag Issues

You cant try this Leatrix Latency Software, it has worked for many players

Leatrix Latency

This is a possible fix for "lag" and slow connections

What does it do?

Leatrix Latency Fix will reduce your Ultima Online latency significantly by increasing the frequency of TCP acknowledgements sent to the game server. For the technically minded, this is a script which will modify TCPAckFrequency.

The average reduction in latency (based on feedback from comments) is 66%

System Requirements

Leatrix Latency Fix is supported on these operating systems only.

Windows XP (SP2 or higher)
Windows Vista (SP1 or higher)
Windows 7

Both 32-bit and 64-bit versions of Windows are supported.

How It Works

Leatrix uses the TCP protocol which requires that network segments sent to your computer be acknowledged in order to provide a reliable connection.

Windows bundles these acknowledgements together and sends them in pairs. While this is an efficient way of dealing with them generally, the inevitable delays caused by the bundling process increase latency considerably.

This is because when Windows queues up an acknowledgement in order to bundle it with the following one, the game server has to wait for the acknowledgement timer to expire before sending new data.

Leatrix Latency Fix removes the acknowledgement bundling process so that an acknowledgement is sent immediately for every segment that's received. This produces a significant reduction in latency as there is no longer a delay before new data is sent to your computer.

In a normal networking environment, you would prioritize network efficiency over latency and use the Windows defaults, but in mmorpg games the opposite is true and you want the lowest latency you can possibly get.

Here are the links

Leatrix
www.leatrix.com/

Video Support
www.youtube.com/user/LeatrixSupport

Info Article
www.ghacks.net/2012/09/17/lower-your-game-ping-with-leatrix-latency-fix/

Tips to Reduce Lag

FYI lag is usually caused by your local connection or the internet, NOT our server. You can use the command -ping in-game to see your connection speed to our server

1. Update your game patches, make sure you have our UO Evolution Custom Client.

2. Adjust your game settings. If your computer barely meets the game requirements, don't try to max out all settings. Trim down graphics effects and other "unnecessary" visuals so your computer can handle the data computations.

3. Clean up your hard drive. Deleting junk and unnecessary files and defragmenting your hard drive can help improve the efficiency of your computer.

4. Use TCP Optimizer. TCP Optimizer is an internet accelerator for WIndows users. It is completely free and it can help you improve your connection a lot.

5. Maximize your game's resource usage by closing down other applications that are running on the background. You should also try to close down programs that download/update stuff via the internet so your game can use these resources.

6. Choose when you play. The more people on a server, the more data there is to calculate. Also, try playing when there are only few people online (like at night).

7. Upgrade your router's firmware. Firmware updates help improve your hardware's performance and thus can help reduce resource usage and improve efficiency.

8. Use SSH tunnels or Virtual Private Networks (VPN). These help redirect your traffic to a faster route to the game server which means that your game data will have less travel time from your computer to the game server and back.

Troubleshooting

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